I want you to be thrilled with your purchases! I work hard to ensure that you know exactly what you are getting. If you get the item & it isn't what you thought it was, I cannot refund. Please Read description & look at pics. If the product was damaged I will also refund your shipping cost.
I am very sorry but due to Etsy increasing fees over the last 2 years & again in April 2022, I will be raising many of my prices. The good thing is that you can count on me to get things to you timely, honestly & without hassle.
If you order more than $35, shipping is free in the US. My items are priced competatively and are fair. I spend a lot of money on shipping products to get my items to you safely. I will not dicker over my prices. Changing prices and shipping costs takes time. Time is money. I have already spend a great deal of time researching my item, photographing it, and then listing it. So, please don't insult me by asking me for a discount. Thank you.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
I will not spam you nor give anyone any of your information for any reason whatsoever.
I will happily refund for anything damaged during shipping. However, I must receive pictures of the damage, the box and the wrapping. I will refund you as soon as I receive this in order to file a claim with USPS or Shipsurance.
It depends on the size and the work involved. Custom mermaids start at $50.
No. I have done this before, taken the item out of inventory and then the person never bought. This causes me to have to pay to re-list the item and miss out on other potential sales. Please do not ask me to do this.
Yes, I do!