excess shipping international order
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
I will not spam you nor give anyone any of your information for any reason whatsoever.
I will happily refund for anything damaged during shipping. However, I must receive pictures of the damage, the box and the wrapping. I will refund you as soon as I receive this in order to file a claim with USPS or Shipsurance.
It depends on the size and the work involved. Custom mermaids start at $50.
No. I have done this before, taken the item out of inventory and then the person never bought. This causes me to have to pay to re-list the item and miss out on other potential sales. Please do not ask me to do this.
Yes, I do!